FCM Travel Australia

There’s even more to look forward to with Triple Points*! ✨

Activate, book and fly on an eligible Virgin Australia flight between 24 August 2026 and 17 September 2026 to earn Triple Velocity Points*.

Whether you’re travelling for business or pleasure, use your Triple Points to help your future travel go further on flights, upgrades and travel extras.

Activate now 👉 https://okt.to/C7eWd2
*T&Cs apply

Qantas just dropped a limited time offer and it's a good one! 🔥

Register now and choose between DOUBLE Qantas Points or DOUBLE Status Credits on new eligible flight bookings made between 26 August and 2 September 2026, for travel all the way through to 14 August 2027.

That's more points, more status, more reasons to get excited about your next trip. ✈️

But move fast. Registrations close 2 September 2026!

Register via the Qantas App or qantas.com 👉 https://okt.to/hC0Sr3

T&Cs apply. Excludes codeshare and partner airline flights.

Our parent group, Flight Centre Travel Group, has released its full-year results for FY26.

It has been a big year for FCM Travel in Australia.

FY26 delivered growth across the business, record new business performance, and a 97% customer retention rate. Something we are super proud of and a reflection of the trust our customers continue to place in us.

As Renos Rologas, FCM Travel General Manager, ANZ, commented, "Our focus remained on our people and customers. That commitment delivered strong outcomes, including improved Great Place to Work results, high employee retention, record new-customer conversion, and consistently strong customer satisfaction.

Technology and automation were also defining themes, with enhancements to Sam, our AI platform, improved quoting and service processes, rolling out NDC, and introducing more self-service solutions.

It’s also been a year of recognition, with FCM Travel named a finalist in the National Travel Industry Awards, while ANZ continued to lead across several key business metrics globally.

As we head further into FY27, we’re keeping the momentum going. Investing in people, technology, and customer experience, without compromising on the service that sets FCM apart.

You can read the full statement here: https://okt.to/w62hsO

Meet FCM's first-ever Chief Customer Officer, Jo-Anne Lloyd 💚

For us, great customer relationships have always been about more than delivering a service. They're about understanding our customers' goals, anticipating their challenges and helping them confidently navigate what's next.

That's exactly what Jo will champion in her new role, leading FCM's global customer strategy and creating a more connected approach across Account Management and FCM Consulting.

With over 15 years of industry experience and a passion for customer success, Jo has already made a significant impact on our business and our customers. We're excited to see her bring that same vision and leadership to this new role.

Congratulations, Jo. A well-deserved achievement and an exciting step forward for FCM. 🚀

Read more 👉 https://okt.to/aSX1tL

Hotel costs are rising, and traveller expectations are shifting. A strong corporate hotel program must balance cost optimisation and traveller expectations.

The right sourcing approach helps secure reliable rates in key markets while giving travellers the safety, location, comfort, and flexibility they expect.

When preferred options meet those needs, travellers are more likely to book within policy, which improves compliance, reduces leakage, and helps protect the travel budget.

Read the full blog to learn how to balance traveller expectations with cost control in a hotel programme built for 2026 and beyond 👉 https://okt.to/rGt5EI

🚨 Calling all FCM customers!

The opening of Western Sydney International Airport is just around the corner, and we'd love for you to join us for an exclusive morning tea on Wednesday 26 August at PARKROYAL Parramatta to hear what's next.

Gain insights from Alison Webster, Chief Customer and Commercial Officer at Western Sydney International Airport, as she shares the latest updates on the airport's opening and what this development means for the future of travel and business in Australia.

Plus, attendees can register their interest in an exclusive behind-the-scenes airport tour before the airport opens to the public! ✈️

📩 Reach out to your FCM Account Manager for more information and to secure your spot.

In corporate travel, three years is standard. Ten years? That's almost unheard of.

After three brilliant years together, Arcadis is going all in - consolidating their travel, our meetings & events, and consulting services under one FCM partnership for the decade ahead.

More strategic planning, more innovation, and less time lost to transitions. With the FCM Platform, predictive analytics, and global reach across 25+ countries, this is long-term commitment done right.

This is what happens when trust and a shared vision align. Here's to a decade of doing things differently 💚

Find out more 👉 https://okt.to/l4cL0h

We're so pumped to be a finalist in the running for the Most Outstanding Global Travel Management Company at the ATIA - Australian Travel Industry Association NTIA 2026 Awards!

Thank you to our amazing people, clients, and partners!

Congratulations and best of luck to all our fellow finalists. 🎉