Denis_Color_Style

Hi my name is Denis and I am a hairdresser 🤍

🔥Special offer 20 % off discount 🔥
For New Clients before Christmas
I would be glad to see you in my chair and let's make magic 🪄
+1 (604) 316-9275

Haircut 🤍

❤️‍🔥❤️‍🔥❤️‍🔥

The last thing we (& many of our colleagues at other salons & spas) wanted to do was this… but due to an ever increasing amount of no-shows, we now must insist on taking a deposit when booking appointments.

Each of us are booked weeks in advance. We also have clients who are waiting to get an appointment. We all pay chair rental at Michael’s on Main, so when clients don’t show up, we simply don’t make any money, but of course, we still have rent to pay that day. Would you go to work for free?

When a client doesn’t show, nor call, that doesn’t give us the chance to call someone from our wait list to replace them.

Sometimes we have ordered in specific product for a client & when they don’t show that costs us PLUS we don’t have the income from their service.

Another issue that we are experiencing more than ever - clients arriving 15 minutes or more past their appointment time & still expecting their full service. If a client is that late, we will not be rushing their service nor making the client after them wait. If this happens more than twice, the third time will mean we can no longer take them as a client. We hate that it’s come to this, but this is disrespectful to us & our next client’s time.

It doesn’t take much effort to let us know you have to cancel or rebook. There are many ways to do so:

The best way is to call the salon 604-792-6161

Email [email protected]

Message us on Facebook or Instagram


NOTE
•We do not have an answering machine on purpose. Too many times new-to-us clients have left a message in the evening saying they want a morning appointment & arrive to find out we didn’t have one available.

•We send text reminders the day before your appointment if you have your mobile as your main contact number. BUT IT IS A COURTESY. If for some reason you don’t get the reminder, it’s still your responsibility to keep track of your own appointment.