Pink.sprout

Could your business cope with twice as many enquiries?

Imagine 20 new enquiries landed tomorrow.

Would every single one receive the same great experience?

Or would some get missed amongst emails, social media, WhatsApp, phone calls and website enquiries?

Before spending more on marketing, make sure your business is ready to make the most of every opportunity.

Does anyone else get that September "New Year" feeling? 🙋♀️

I've just got back from holiday and I'm definitely getting that new term, fresh notebook, let's get organised feeling.

September always feels like a bit of a fresh start for me anyway, and it's also my birthday month 🎂 So technically, it is the start of a new year for me!

I'm coming back from holiday ready to ramp things up for Q4, and I've been looking at what I want the last few months of 2026 to look like.

I've got lots happening behind the scenes at Pink Sprout, some exciting client projects underway and, for the first time in a little while, I also have space to take on a couple of new clients.

So if you've been thinking...

💗 I really need to get my systems sorted
💗 I'm spending far too much time doing things manually
💗 My CRM, follow-up or automations need some attention
💗 I need someone to actually take some of this tech and back-office stuff off my plate
..this could be very good timing.

I'm not quite wishing the summer away yet ☀️ but I'm definitely ready for that September reset.

Anyone else get that September "New Year" feeling?

🩷 Behind the Business – This Week’s Insight

One of the easiest ways to save time in your business is to stop repeating tasks that technology could do for you.

During a Business Infrastructure Audit, I often find business owners spending valuable time on things like...

✉️ Sending the same emails
📅 Booking appointments
📄 Creating invoices
📞 Following up enquiries
📝 Sending questionnaires or forms

The question isn't...
Can it be automated?
It's...
Should it be automated?

The right automation doesn't replace the personal touch.

It gives you more time to focus on the parts of your business that really need you.
💭 What's one task you do every week that you'd happily never do again?

It is so nice to work with such lovely people.

I truly enjoy what I do, and knowing I have helped someone with their business is super special!

🩷 Behind the Business – This Week’s Insight

One of the things I look at during every Business Infrastructure Audit is where time is being lost.
It isn't usually one big problem.

It's lots of little things...
⏱️ Copying information from one system to another.
⏱️ Manually chasing enquiries.
⏱️ Searching for emails or documents.
⏱️ Repeating the same task over and over again.

Individually they don't seem like much, but together they can cost hours every single week.

Sometimes the biggest improvement isn't working harder...

It's making your business work smarter.

💭 If you could get back five hours every week, where would you spend them?

Could your business cope with twice as many enquiries?

Imagine 20 new enquiries landed in your inbox tomorrow...

Would every single one receive the same great experience?

Or would some get missed because they're arriving through emails, social media, WhatsApp, phone calls or your website?

Before spending more on marketing, make sure your business is ready to make the most of every opportunity.

🩷 Behind the Business – This Week’s Insight

The enquiry journey

One of the first things I look at in every Business Infrastructure Audit is...

What actually happens when someone enquires?

It sounds like a simple question, but the answer often uncovers opportunities the business owner didn't even realise existed.

❓Does every enquiry receive the same experience?
❓Is anyone slipping through the cracks?
❓Are there unnecessary manual tasks?
❓Could any of it be automated?

Before you spend more money attracting new enquiries, make sure you're making the most of the ones you already have.

Does anyone else do this or am I the only one? 😂 Maybe I’ll start a craze…

Do you hoover the outside of your house?

Well… your front door? 🏡

I was just popping the hoover round and happened to notice cobwebs all over the outside of my front door, so naturally… I hoovered them off!

A delivery driver saw me and said it was the first time he’d ever seen anyone hoover the outside of their front door! 😂

It got me thinking…

I probably shouldn’t have been surprised. I seem to have a habit of noticing the little things that other people overlook.

Whether it’s cobwebs on a front door or the behind-the-scenes systems in a business, I can’t help spotting things that could work a little better. It’s probably why I love what I do.

So… please tell me I’m not the only one! 😂🙈

Does anyone else hoover the outside of their front door, or have I completely lost the plot?

Have you got HighLevel (GHL or another agency version) sitting in the background of your business?

I'm curious...

🙋♀️ How many people in my network already have GHL or another agency version?

If you do, pop "Yes" in the comments.

No sales pitch (promise!).

I'm just interested to see how many people are already using it, or perhaps paying for it and not making the most of it.

I'd love to know.