Mortar & Milk

Pam tried letting AI analyse her skin with hope: “I want people to have good skin advice, and I want that to be accessible to everyone.
I’m sorry to say it failed completely because AI has no nuance and a picture has no nuance - but skin is incredibly nuanced.
(If you are a client, you’ll know how nuanced it is because I ask the craziest questions sometimes just to understand your skin better.)
Please don’t do this - let a human with qualifications and experience help guide you on choosing skincare and treatments if you want help. It may cost more, but it’ll set your skin up to function well in the longterm - and you won’t waste money on all the wrong products.”

Some little wins we’re leaning into today to push through to the weekend 🖤

1. Pam fell in love with the ZIIP Halo. She’s a long-time skeptic when it comes to at-home devices (LED aside, of course), but tries everything she’s recommended to be sure. This one’s genuinely made a difference to her skin - and the skin of clients who are now using it too. ZIIP have set us up with a 10% off code, so put MORTAR in at check out to use it if you want to buy one.

2. Although beautiful Ava was diagnosed with lymphoma, we’re so relieved to say that her treatment is helping. She’s in exceptional hands at a dedicated oncology veterinary hospital in Toulouse. There’s no cure, but remission is possible - and its looking very promising.

3. Pam and Nick finished renovating the house in France. It’s been a long journey and a huge learning curve, but it’s now on the market! Onto the next project…

4. Pam helped a new client finally overcome her long-standing battle with perioral dermatitis. After trying countless products and treatments over the years, they worked together to calm it completely. This client is a well known actress, and her messages about her restored confidence have been a reminder of how much our skin affects multiple aspects of our lives.

5. We sold out three months’ worth of serum stock in just 48 hours. It’s wonderful to know how much people love it, but slightly less wonderful to have been out of stock again quite so quickly 🖤

Guess what just landed online? Snap her up quickly if you want a bottle as we struggle to keep enough on the shelves ✨

✨ Introducing the Mini Consultation Facial ✨

Many of you asked for a shorter version of Pam’s initial get-to-know-your-skin treatment, and she’s created one.

It’s perfect for anyone who’s new to Pam and wants to benefit from her highly-trained, experienced, and sustainable approach to skin.

The difference between this and the longer initial consultation treatment? They’re both thorough and comprehensive, but this one’s for you if you’d consider your skin to be healthy, but have admired the bouncy, healthy skin Pam’s clients are known for and want to up the glow and resilience of your own.

This 90-minute appointment combines personalised consultation with a fully bespoke facial.

You’ll receive:
• A 30-minute skin consultation
• A 60-minute bespoke treatment tailored to your skin
• A follow-up email summarising recommendations, ingredients to prioritise, and the key do’s and don’ts for your skin

£400 | 90 minutes

Bookings are now open.

As some of you know, this little one has been ill. Ava has lymphoma. It’s definitely not early stage, but also not late stage. There’s hope in that. I was in clinic in London over the last few weeks and she was in and out of the emergency vet care. It was abysmal. A story for another time but we are now back in France where she is getting excellent care. I don’t know how much time we have left with her. But we are hoping treatment will give her a little more good quality time. So many of you have asked about how she’s doing so I wanted to get this out there. She’s not well, but there’s hope. A little. She is the magic that got me through the loss of our Blitz and we are just not ready. Cosmo knows somethings wrong and he’s being very protective of her. It’s very sweet. If you’ve emailed me, I promise to get back to you over the next day or so.

It’s back!

Our cult PHA Barrier Repair Serum is in stock and ready to buy on our website today - but there are a limited number of bottles available on this run.

If your skin can’t quite get by without it, order ASAP.

We’ve had a flood of messages about our cult PHA Barrier Repair Serum being sold out - so Pam’s been working overtime to get it back into your hands sooner than expected.

It will be returning mid-February, with a very limited run of 100 bottles.

If you haven’t tried it yet, it’s a serum suitable for all skin types, designed to strengthen the barrier, deeply hydrate, and gently slough away dead skin cells. A true cult formula -
editor-loved and quietly relied on by those in the know.

Have you tried it yet? We’d love to hear what you think.

Some of our recent press! 📰
We are always so happy when journalists choose so visit us and ask for quotes. The hope is to spread the word that skincare routines can be simple and effective combining good products and good habits ✨