Hair by Keisha Cha'let

Whewwww.... yeah I can agree!

rocks!
“Don’t be upset about losing a problematic client, one door closes many will open with the right people to benefit your business.
If you want your business to stay alive stay away from these kinds of clients.

1- Bargainers
Clients should respect your prices as much as they respect your expertise.
You work very hard behind the chair with a lot of aches and pain to make clients very happy.

2- The under-valuers
Stay away from clients who describe your services as simple cut or color to pay less, because they are underestimating the value of your work before the work even begins.

3- Salon shoppers
“I tried many salons before you, hopefully, you are the right one”
That’s a sign of a big problem, I advise you not to ride a bus that has been in too many accidents.

4- Indescribable problems
When a client can’t clearly explain her hair problem then you will have a big problem solving it.

5- Impossible Expectations
“I have about 3 inches of an old perm on my ends, I need to cut 4 inches but I need to keep my perm” go figure.

6- Denying their responsibilities.
You do an excellent job on a client but she still screwed her hair because she didn’t take responsibility for at-home maintenance and soon come back blaming you.

7- Rushing your service.
Salon services can’t be rushed, that’s a big sign of coming back complaining about the outcome. You will be better off.

8- Disrespectful manners
No matter how much the client is offering to pay if you feel just a little disrespect or control stay away.
They should know that you work with them and not for them. It’s a complete partnership.

9- Asking you to do their technique.
If a client is in your chair, she is here for your expertise, judge me on the results, it’s not of your business how I take you there as long as you get your goal hair.

10- Clients who change their minds based on others’ opinions.
She is super happy with tears in your chair, goes home, and calls you the following day with a different attitude complaining about her hair because her next-door neighbor didn’t like it.

💯😉