Its the Break Room

We’re hairdressers. We see a haircut and almost immediately start figuring out how it was done.

What sectioning did they use?
Where did they elevate?
Razor or scissors?
How would I recreate it?

But what if we stayed with the looking part a little longer?

Where is the weight?
What’s making the shape feel the way it does?
Where does your eye go first—and why?

Before you can solve a haircut, you have to actually see it.

That’s a skill. And it gets better with practice.

That’s what we’re working on in CUT — October 19.

Comment CUT and we’ll send you a free VIP pass.

Join us! Link in bio

Hairdressers are fixers.

Someone tells us what went wrong and our brain immediately starts building the solution.

But sometimes the best thing you can do is not solve it yet.

Listen longer. Ask one more question. Make sure you’re solving the problem they actually have—not the one you assumed they had.

That little shift can take a whole lot of pressure out of the consultation.

We’re getting into all of this in CONNECT.

Oct 5 • Live on Zoom
Comment CONNECT and we’ll send you the details.

We love our hairdresser language. Our clients? Not so much.

They don’t need to know every technical decision you’re making. They need to know what that decision means for their hair, their life, and what happens when they get home.

Knowing your craft is one skill.
Knowing how to translate it is another.

That’s what we’re getting into in CONNECT.

Live on Zoom • Oct 5
Comment CONNECT and we’ll send you the details.

Stop wondering why longtime clients disappear.
Learn how to keep the conversation going, notice when something has shifted, and make sure your regulars still feel like you’re paying attention.
CONNECT • OCT 5 • LIVE ON ZOOM LINK IN BIO

Sometimes we explain more because we want our clients to trust us.

But more words don’t always create more trust.

Your client doesn’t need a haircutting lesson. They need to understand what your choices mean for their hair.

How it’ll feel.
How it’ll move.
How they’ll live in it.

Connection isn’t proving what you know. It’s making sure they feel understood.

CONNECT • Oct 5 • Live on Zoom

“How much do you want off?” isn’t a bad question.
But an inch doesn’t tell you why their hair isn’t working for them.
Maybe it feels heavy.
Maybe they’re always putting it up.
Maybe they love the length but hate the shape.
Maybe they can’t recreate what happens in the salon.
The better question isn’t always about what they want.
Sometimes it’s about what isn’t working.
That’s when you start getting information you can actually use.
Ask better. Listen longer.
That’s CONNECT.
Live on Zoom.
Registration is open. Link in bio.